Official Documents

Privacy Policy cici100 — Our Commitment to Your Data Security

Your privacy is our priority. This document clearly explains how cici100 collects, uses, stores, and protects your personal data as a user of our platform.

Last updated: 1 January 2026  |  Version: 2.4
Privacy Commitment cici100

Six core principles that guide how cici100 handles the personal data of Malaysian users.

Industry-Grade Data Encryption

All data transmitted between your device and cici100's servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions.

Data Is Not Sold to Third Parties

Your personal data is never sold, rented, or shared with any third party for marketing or commercial purposes without your consent.

Malaysia PDPA Compliance

Cici100 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of user data collection, processing, and storage.

Privacy Controls in Your Hands

You have the right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our team.

Secure Data Storage

User data is stored on servers protected by multi-layered firewalls and 24/7 intrusion detection systems to prevent unauthorised access.

Data Breach Notification

If a data breach occurs that affects your information, cici100 will notify you within the timeframe required by applicable law.

1Introduction


Cici100 ("we", "our platform") values the privacy of every user who uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the cici100 platform — whether through our official website or mobile app.

This document is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. By registering for or using the cici100 platform, you consent to our collection and use of your data as described herein.

Please read this policy carefully. If you disagree with any part of it, please stop using the cici100 platform. For any inquiries, contact our support team.

2Personal Data We Collect


Cici100 collects two main categories of data: data you provide directly and data collected automatically while you use our platform.

2.1 Data You Provide Directly

  • Registration information: Full name, date of birth, email address, Malaysia mobile number
  • Identity verification information (KYC): A copy of your MyKad, passport, or driver's license for account verification purposes
  • Financial information: Payment method details used for deposits and withdrawals
  • Communications: Messages, complaints, or inquiries you submit to our support team

2.2 Data Collected Automatically

  • IP address and network information
  • Device type, model, and operating system used
  • Platform usage data including games played and active session time
  • Deposit and withdrawal transaction history
  • Cookie data and related web tracking technologies
  • General geographic location based on IP address
Data Type Purpose of Collection Legal Basis
Identity Information Account verification & KYC Contractual Requirement
Financial Data Payment processing Legal Requirement
Usage Data Platform improvement Legitimate Interest
Device Data Security & fraud prevention Legitimate Interest

3How We Use Your Data


The personal data we collect is used solely for legitimate purposes related to the operation of the cici100 platform. The following are the primary uses of your data:

  • Account management: Creating, verifying, and maintaining your user account
  • Transaction processing: Processing deposits, withdrawals, and other financial transactions securely
  • Platform security: Detecting and preventing fraud, money laundering, and suspicious activity
  • Customer support: Responding to inquiries, resolving complaints, and providing technical assistance
  • Legal compliance: Meeting applicable regulatory reporting and compliance requirements
  • Platform improvement: Analyzing usage patterns to improve user experience
  • Marketing communications: Sending relevant offers and promotions — only if you have agreed to receive such communications
cici100 will not use your data for any purpose other than those stated above without first obtaining your additional consent.

4Data Sharing with Third Parties


Cici100 does not sell or rent your personal data to any party. However, there are limited situations where we may need to share your data with certain parties:

4.1 Approved Service Providers

We share only the necessary data with third-party service providers who help us operate the platform — including payment processors, cloud infrastructure providers, and KYC service providers. All providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.

4.2 Legal Requirements

Cici100 may need to disclose user data to the relevant authorities if required by law, court order, or regulatory compliance obligations. This includes disclosures related to anti-money laundering (AML) and counter-terrorism financing.

4.3 Business Transfers

In the event of a merger, acquisition, or transfer of business assets, user data may be transferred as part of those assets. Users will be notified in advance should such a situation arise.

5Data Security


Cici100 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse:

  • 256-bit SSL/TLS encryption for all transmitted data
  • Data-at-rest encryption
  • Two-factor authentication (2FA) for account access
  • Intrusion detection system (IDS/IPS) active 24/7
  • Regular security audits by certified independent firms
  • Mandatory security training for all staff handling user data
  • Role-based access control (RBAC) for internal systems
While cici100 takes all reasonable steps to protect your data, no system is entirely risk-free. We encourage users to use strong passwords and enable two-factor authentication for maximum protection.

6Cookies and Tracking Technologies


Cici100 uses cookies and similar web tracking technologies to enhance the user experience and analyze platform performance. The following are the types of cookies we use:

Cookie Type Purpose Period Status
Session Cookies Keeping you logged in Until browser closes Mandatory
Preference Cookies Remembering language and display settings 1 year Functional
Security Cookies Detecting suspicious activity 30 days Mandatory
Analytics Cookies Understanding platform usage patterns 2 years Preferences

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the cici100 platform.

7Your Rights as a User


In accordance with Malaysia's PDPA and the data protection principles we uphold, you have several important rights regarding your personal data at cici100:

Right to Access Data

You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 21 business days.

Right to Data Rectification

If your data is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention requirements and active account obligations.

Right to Object to Processing

You have the right to opt out of having your data processed for direct marketing purposes at any time by updating your communication preferences in your account.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform, subject to technical and legal eligibility.

To exercise any of the above rights, please contact the cici100 data protection team by email at [email protected] or via the platform's live chat. We will handle your request within the timeframe required by law.

8Child Data Protection


The cici100 platform is not intended for children or individuals under the age of 18. We do not knowingly collect or process personal data from minors. If we find that a child's data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.

Parents or guardians who suspect their child has registered on the cici100 platform are urged to contact our support team immediately so that prompt action can be taken.

9Data Retention Period


Cici100 retains users' personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. The following are general guidelines for our data retention periods:

  • Active account data: Throughout the active account period and up to 7 years after account closure (tax and compliance requirements)
  • Financial transaction records: Minimum 7 years as required by anti-money laundering laws
  • Customer support communication logs: 3 years from the date of communication
  • Analytics and usage data: 2 years in aggregate form without personal identifiers
  • KYC documents: 5 years after account closure in accordance with compliance requirements

Once the relevant retention period has expired, your data will be deleted or anonymized in a secure and irreversible manner.

10Links to Third-Party Websites


The cici100 platform may contain links to third-party websites or services such as payment providers and game providers. cici100's Privacy Policy does not apply to those third-party websites or services. We encourage you to read the privacy policy of each third-party service you access through our platform.

Cici100 is not responsible for the privacy practices or content of third-party websites linked through our platform.

11Amendments to This Privacy Policy


Cici100 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform improvements. When significant changes occur, we will notify you via email notification or a prominent notice within the platform.

The date of the latest update will always be displayed at the top of this document. Continued use of the cici100 platform after any amendments to this policy constitutes your acceptance of the changes made.

We encourage you to review this Privacy Policy from time to time to stay informed about how we protect your information. For any inquiries, refer to the Contact Us section below.

12Contact Us Regarding Privacy


If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by cici100, please contact our Data Protection Officer via:

We aim to respond to all privacy-related inquiries within 10 business days. For more complex matters such as data access requests or breach complaints, the response period may extend up to 21 business days in accordance with PDPA requirements.

You can also learn more about your rights under Malaysia's PDPA by visiting the official website of the Department of Personal Data Protection Malaysia.

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Your Data Is Safe with cici100

Register a cici100 account today and enjoy an online entertainment experience protected by the highest privacy standards for users in Malaysia.

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